Privacy Policy

Privacy Policy


This Privacy Notice explains how we at The Henley use any personal information we collect about you.

What information we collect about you
When you make a booking with us we collect the names of all guests who will be staying. We take the home address, email address and telephone number of the person making the booking.
We also collect a debit or credit card number to take the deposit.

How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking.
We will use your telephone number only to contact you with regards to your booking and /or we have been unable to contact you by email.

How your data is stored
All of your personal and debit/credit card data you supply us, as part of the booking process, is stored securely.

Guest Registration
We are required by law to collect the following information on all our guests.
We do this by asking you to complete a registration form on arrival.
For commonwealth guests:
Name and nationality
For non commonwealth guests:
Name, nationality, passport number, address of next destination

We keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 month after your stay.

Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at info@thehenleyhotel.co.uk